Shipping & Returns

Returns Policy

You may return most new, unopened items within 5 days of delivery for a full refund. 

 

Return address is:

Mindy Materials Fulfillment Center

616 Person St

Fayetteville, NC 28301



You should expect to receive your refund within 1 week of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period does not include the time it takes for us to receive the package and for interruptions with the customers' bank.

If a package is returned back to us due to faulty address, a refund will be issued minus the shipping cost.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping


While we would like to expand internationally, Mindy Materials can only ship within the United States at this time.

Priority mail comes with $50 insurance in case a package gets damaged during transit in which then the customer can file a claim.

Once an item is shipped from the warehouse, we have no control over estimated delivery time even though priority mail promises 1-4 business days.

Please wait at least 24 hours after an item is shipped to show updated tracking.